Refund policy

Return and Refund Policy

Snatching Store wants every order to arrive safely and correctly. Please read our return and refund policy before placing an order.

Change of mind returns

We do not accept returns or refunds for change of mind.

Damaged or broken items

If your item arrives damaged or broken, contact us within 1 to 3 working days of the delivery date. Please share your order number, phone number, and clear photos or video of the damaged item and packaging.

Wrong item received

If you receive the wrong item, contact us within 2 to 4 working days of delivery with your order number and clear photos of the item received.

Return shipping

Return shipping is paid by the customer unless we confirm another arrangement in writing.

Non-returnable items

There are no separate non-returnable damaged-item categories. If an item arrives damaged or broken and the request is made within the allowed return window, we will review it for replacement or resolution.

How to request support

Email snatchingstore@gmail.com or WhatsApp +92 302 0220128 with your order number, phone number, issue details, and clear photos or video.